DALLAS (AP) — Consumer complaints against airlines are rising even as the carriers get slightly better at staying on schedule. The U.S. Department of Transportation said Monday that it received more ...

Flying can be a hassle even under the best of circumstances. When trips are marred by delays, cancellations and mishandled luggage, air travel can become a nightmare. In 2024, customers lodged a ...

Complaints about airlines reached record highs in 2024 – and the airline with the most complaints will surprise no one, especially people with experience flying out of Denver. According to a new ...

DENVER — The Colorado attorney general on Tuesday urged the U.S. Transportation Secretary to investigate Denver-based Frontier Airlines for consumer complaints about unfair or deceptive practices amid ...

A congressional report said Frontier and Spirit's cash incentives might encourage airport agents to charge for carry-on bags ...

Complaints against US airlines rose by nearly 29 percent in 2023, but not all carriers came in for the same level of passenger discontent. The three airlines with the highest ratio of complaints to ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. A new federal report shows that Frontier Airlines still had ...

WASHINGTON -- AirTran and Jet Blue have taken the top spots in a national survey of airline quality. They were followed by Southwest, Northwest and Frontier airlines. At the bottom of the list was ...