If you frequently shop on Amazon or use their various services, you may find yourself in a situation where you need assistance but it’s not entirely clear how to reach out to their customer service ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

A $98 Christmas tree is damaged by FedEx before it arrives. An Amazon customer service agent promises to send her a new one, ...

Timeliness is paramount when it comes to customer inquiries. Respond to messages and emails promptly, ideally within 24 hours. Amazon rewards sellers with high response rates, which can improve your ...

amazon kindle with ads, kindle special offers, kindle with ads Amazon sells Special Offers Editions or Amazon Kindle with Ads to subsidize the initial purchase and save customers around $20. Many ...

Amazon snared an upgrade from Piper Jaffray Monday based on a customer service survey and e-commerce innovations such as the Kindle and its associated iPhone application. However, the reasoning behind ...

Black Friday has always been chaotic and its migration from an in-store stampede to online event hasn’t done much to change that. You’re in a rush to snap up good deals and can easily make mistakes ...