Three businesses recently earned their 16th consecutive Talk Award for their award-winning customer service. LAPEER, ...

Percepta, a customer experience (CX) leader purpose-built for the automotive industry, celebrated a record-setting evening at a ceremony for the 2026 Stevie(R) Awards for Sales & Customer Service ...

In our industry, where technical precision and project deadlines are paramount, the quality of customer service can make or break a partnership. This year, integrators and dealers have spoken, and ...

Award winning firms have a Net Promoter (R) Score that is 70% higher than the industry average.