TwistedSifter on MSN
Call center employee had to call another center to resolve an issue, but the transfer journey they went through proved too much for one call handler
It seems to have really got to one guy.
TwistedSifter on MSN
Call center employee refused to give a mom her son’s schooling details, and he later found out that the mom wanted to cancel her son’s admission
Give that person a raise.
The Gazette offers audio versions of articles using Instaread. Some words may be mispronounced. Alliant Energy call center employees in Iowa will “transition” to being employees of InnoSource, a ...
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