Switzerland based SKY-click is releasing today its light-weight 100% web based call centre. Since our first review about 800 companies registered to their alpha version but now SKY-click is launching ...

Optus Business and Cisco have launched a series of cloud, collaboration, and infrastructure technologies for the purposes of creating a "smart workplace" for government and enterprise customers. Under ...

SAN FRANCISCO & LONDON--(BUSINESS WIRE)--Talkdesk®, Inc., a global customer experience leader for customer-obsessed companies, has been selected by LifeSearch, the UK’s leading life insurance broker, ...

What are call centre solutions? Call centre solutions are integrated software and hardware systems that manage inbound and outbound customer interactions through channels such as phone, email, and ...

Contact centres are under immense pressure to meet modern customer expectations. The demand for personalised, seamless interactions across multiple channels, coupled with the growing need for advanced ...

SINGAPORE, Jan. 08, 2025 (GLOBE NEWSWIRE) -- CURRENC Group Inc. (Nasdaq: CURR) (“CURRENC” or the “Company”), a fintech and digital remittance pioneer serving millions of unbanked and underbanked ...

SYDNEY--(BUSINESS WIRE)--BridgeClimb, the operator of Sydney’s iconic Harbour Bridge experience, has selected RingCentral Australia Pty Ltd, a leading provider of global enterprise cloud ...

CURRENC Group Inc. has launched its SEAMLESS AI Call Centre Solutions, a range of AI-driven tools aimed at enhancing efficiency and customer satisfaction for various financial institutions, including ...

Why AI in the contact centre is only as good as your strategy. Artificial intelligence is everywhere in business conversations right now. In the contact centre space, it is often hailed as the next ...