Rocket CRM has announced a major expansion of its platform with the introduction of Rocket CRM Marketing Automation, a set of ...

Customer relationship management consultants provide independent advice on solutions for managing customer service and customer relationships. Their aim is to help clients improve customer ...

Rocket CRM has introduced a new series of platform enhancements focused on strengthening customer relationship management while integrating social media marketing automation into its core framework.

While many small businesses strive to maintain a good relationship between customers and management, there are times when such relationships can prove to be a disadvantage. To minimize problems, a ...

As someone who has conversations with businesses about digital transformation every day, I hear one question come up more than any other: Where do we start? It’s a deceptively difficult question to ...

Announced at the company’s Elevate25 conference in New York, the expansion builds on the company’s enterprise-ready platform ...

PARIS — Social distancing may be the new norm, but so, too, is getting up close and personal. While shopkeepers diligently apply bright, new floor markings to regulate store traffic, brands are also ...

Tokopedia believes that the spirit of customer service should not be limited to only the members of its customer care team Customer relations management (CRM) is one of those factors that will ...

What is Customer Relations Management? Customer Relations Management (CRM) is a process designed to provide the Garrison Commander with comprehensive and integrated Voice of the Customer feedback from ...