Sprinklr has introduced a new slate of artificial intelligence tools aimed at helping companies provide enhanced customer experiences. The centerpiece is autonomous and intelligent AI technology that ...

As AI Agents autonomously resolve more customer issues and deliver measurable business outcomes, Sprinklr’s new autonomous evaluation capability provides transparent, test‑backed, explainable ...

Sprinklr, providers of a unified customer experience management (Unified-CXM) platform, has launched Sprinklr AI+, which unifies artificial intelligence from Sprinklr with OpenAI's generative AI.

NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, and Reddit today announced an expanded strategic partnership.

As Sprinklr's transformation year closes, the company's first major acquisition signals where it thinks the VoC market is heading — and it's not text. Sprinklr on May 28 acquired the assets of ...