Kay Jewelers tells PEOPLE in a statement: "Once we become aware of a customer complaint, we run it to ground until a resolution has been reached" Kaitlyn is a former Assistant Style & Beauty Editor at ...

KAY JEWELERS AND LE VIAN LAUNCH THE DESERT OMBRÉ COLLECTION KAY JEWELERS AND LE VIAN LAUNCH THE DESERT OMBRÉ COLLECTION A Captivating Patented Collection of Gradient Natural Color Chocolate Ombré™ ...

Desert Diamonds are celebrated for their rarity and strikingly unique beauty, showcasing warm, earthy hues that range from sunlit whites to radiant champagnes, deep ambers, and smoky whiskeys. Each ...

Inspired by the colors of her iconic wedding gowns, Monique Lhuillier and KAY Jewelers introduce pink, blue and yellow lab-created diamond engagement rings to the Monique Lhuillier Bliss collection.

Monique Lhuillier, known for her floral and romantic designs, has extended the aesthetic into lab-grown diamond rings and wedding bands. Lhuillier’s new lab-created diamond engagement rings and ...

NEW YORK — Diamonds are supposed to be forever, unless, as some consumers are alleging, you shop at Kay Jewelers. Some customers are claiming that after they took their diamond jewelry to Kay Jewelers ...

BuzzFeed tracked down seven other women—including some who've gone to police—who said Kay had replaced their stone with poor-quality or fake diamonds. One woman says she asked for a new setting but ...

Diamonds may be a girl's best friend, but in some cases those jewels may end up more like a frenemy. Dozens of consumers have complained to the Consumer Finance Protection Bureau about harassing phone ...

It was a rough long weekend for Kay Jewelers. Over the past week, reports have emerged from across the country claiming Kay has been removing diamonds from wedding rings and replacing them with less ...

“It was flat-out theft.” That’s how one woman describes her experience with Kay Jewelers, which is facing a barrage of complaints from customers who say their jewelry was lost or damaged — or even ...