Incorrect payments and smart meter problems are the most common bugbears among energy customers in our survey.

Ofgem has warned energy companies overcharging customers on their direct debits that they will be forced to repay the money. The energy bill price cap increased by 54% on 1 April, adding £693 to the ...

MARTIN Lewis has revealed how some households may be able to slash direct debits on energy bills this winter. On last night’s episode of The Martin Lewis Money Show on ITV, the personal finance guru ...

Add Yahoo as a preferred source to see more of our stories on Google. Millions of British consumers who pay their household bills by direct debit are in line to receive a refund from their energy ...

Millions of households are seeing their energy bills rising – despite already being hundreds of pounds in credit. Energy customers have reported seeing their direct debit bills going up over the past ...

Octopus Energy has issued a £93 update to anyone who pays by Direct Debit. Octopus, which is rivalled by British Gas, EDF, EON, Ovo and more, says people with Direct Debits are saving a cool £93 each.

Octopus Energy urges customers to set up Direct Debit payments ...