Positive working relationships with co-workers and colleagues outside of your company are crucial to success in your job. They are also vital with customers and other professionals with whom you ...

It was in my first office job that my habit of writing exclamation mark–ridden work emails first came to my attention. My supervisor noticed the pattern and gently asked me to tone it down. At first I ...

Does this sign really need four exclamation points? Image: Eva the Weaver Hey!! Have you noticed that everyone who emails you seems to be super excited all the time!? Those are some perky emails!!