Understanding customer feedback is important to improve products and services, enhance customer satisfaction, and drive business growth. Several customer feedback analysis tools have emerged to help ...

Schwab Advisor Services unveiled enhancements, including a waiver of fees for its merger and acquisition listing service, an online version of its Scorecard tool, and a new client feedback product. an ...

HungerRush, a provider of integrated restaurant management solutions, has launched Feedback, a new customer engagement tool designed to capture real-time insights from guests to improve customer ...

There is little doubt that the recent New York Times article detailing the rough and tumble internal world of Amazon.com painted an unflattering “welcome to the jungle” picture. While Amazon’s CEO ...

Square continues to reach for additional revenue streams with today’s announcement of yet another new product called Square Feedback – a tool that turns a company’s digital receipts into a customer ...

Meta updates Community Notes with alerts, feedback tools, and note requests, but misinformation challenges persist.

Wikipedia plans to introduce a new feedback tool allowing it to gather opinions from readers on how to improve its articles. The editorial group behind the popular user-generated encyclopedia, the ...

If you buy or sell on eBay, you're going to love this set of eBay feedback tools from Toolhaus.org. I first came upon the negative feedback tool a few years ago - it's a fast way to look up an eBay ...

Ascension has reached its highest nurse retention rate in five years — 81.96% — aided by its employee feedback tool Always On Listening, or AOL.  The tool helps address the “pebbles” in people’s shoes ...