Bangalore-based startup Chatimity is the latest in a series of acquisitions made by customer engagement software provider Freshdesk in a little over a year. Chatimity, founded in May 2011 by former ...

Freshdesk, a provider of cloud-based customer support software, has acquired live video chat and co-browsing platform 1CLICK.io. The acquisition will deepen Freshdesk's real-time chat support ...

Dubbed Hotline.io, the product enables mid-size to large companies to engage with mobile customer via in-app announcements, status updates, promotions and other targeted messaging, in addition to real ...

Freshdesk, a SaaS customer support software, has acquired live video chat and co-browsing platform 1CLICK.io. The acquisition will help Freshdesk deepen its real-time chat support capabilities. 1CLICK ...

Cloud-based customer support software startup, Freshdesk, has launched an in-app, real-time messaging service called Hotline.io. The service addresses unique challenges of mobile-first businesses to ...