SAN MATEO, Calif., Nov. 13, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (FRSH) (NASDAQ: FRSH) unveiled new capabilities at its flagship Refresh event within Freshservice, the AI-powered IT management ...
Big Bus Tours is using Freshworks technology to handle a growing volume of customer service requests. Ollie Wildeman, VP Customer at Big Bus Tours, explained to diginomica at Refresh 2024 in London ...
Haibot brings AI-powered IT help-desk to WhatsApp, cutting ticket backlogs at intakeSouth African AI startup Haibot has launched a conversational AI agent that manages the IT support journey – from ...
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