The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads, Macs, Apple ...

Outstanding reliability is just one of the reasons why we fall in love with our Apple products. But unfortunately, everything goes wrong from time to time. That’s why we have the Genius Bar. Did you ...

In a long and detailed thread, an ex-Apple retail employee who helped launch Apple's in-store Concierge system details exactly why and how appointments made for support at in-store Genius Bars never ...

One of the biggest things that makes Apple’s retail experience so unique is its Genius Bar, a tech support station located inside its retail stores. It gives Apple device owners the chance to talk ...

People will soon be able to walk into the Apple Store, explain their issue and receive an estimated wait time based on the severity of the problem, according to a new report. CNET contributor Don ...

Apple Computer next week will launch a major update to the Genius Bar reservation system used by customers wishing to schedule an appointment for technical support or service at its many retail stores ...

Bit of a silly question here, but can you no longer make a local Genius Bar appointment on your own? It’s been quite a while since I needed to do this so forgive me if I’m just now discovering things ...

While the iPhone owners at Gizmodo seem unable to locate the white iPhone 4s on the revamped Apple Store app, you can at least reserve products for purchase, engrave stuff, and schedule Genius Bar ...

So my Late 2015 iMac, which had been fine to this point, sh4t the bed today. Started panicking with a CPU message immediately on boot, same story if I tried to start in Safe Mode or Internet Restore, ...