Here at Bubble we like to think we have a pretty great social media presence. Anna’s addicted to Twitter, Facebook and LinkedIn and I’m pretty active on Google+ and Twitter too (I fell out with ...
Customer complaints are an inevitable part of running a business. Sometimes, despite our best efforts, customers may have a bad experience or encounter unfortunate situations that lead them to ...
Ofcom, the UK’s communications regulator, has fined EE £1 million ($1.5 million) for failing to correctly handle customer complaints. The watchdog found that EE had not provided a way to access an ...
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