When I booked an international JetBlue flight in basic economy, I was upgraded to an EvenMore premium economy seat with extra ...

Southwest, JetBlue, and Delta went head-to-head in a new passenger survey ranking the best North American airlines across each cabin class—here are the results.

JetBlue set out to make the economy class experience better. It eventually introduced a premium cabin, but economy is still the airline’s core product. Every seat has more legroom than ...

Despite a decrease in customer confidence, airlines have seen an improvement in customer satisfaction, with JetBlue Airways taking the top spot in first/business class, Delta Air Lines in premium ...

Airline customers who fly economy report the most satisfaction ... Airline staff are crucial to providing customers with a satisfying experience. “Really this comes down to: How can your airline ...

This year, JetBlue Airways overtook Delta ... term success will be how well they manage economic headwinds without compromising on customer experience.” ...