One of the things I’ve said for a long-time as an executive coach is that if you get colleague feedback that you need to be a better listener, take the feedback and start working on it. The positive ...

Every leader I’ve ever met believes they’re a good communicator. After all, if you’ve made it into a leadership role, you’ve probably spent years giving presentations, running meetings, and guiding ...

Most couples come to see me to learn better communication skills—or at least that’s what they say in the first session. What gets described as communication problems, however, are in fact usually ...

Most leaders do not have a communication problem. They have a listening problem. I get it. I understand. I was you, and honestly, at times, I am still you. I overstand the significant gap between the ...

I have five of them on my leadership team. We are responsible for important decisions, bold strategies, and the overall direction of our company. Yet sometimes, despite our collective brilliance, we ...

We've all been there. You're sharing something important, like a frustration, an idea, or a vulnerability, and the person across from you is doing "all the right things." They're nodding. They're ...