Microsoft is going to be accelerating its CRM release schedule, and is planning to deliver two minor updates and two more major ones to its online and on-premises CRM offerings in the next 12 months.

Three role-based Copilots will be available to M365 Copilot subscribers beginning in October at no extra cost.

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...

The Customer Relationship Management (CRM) market is heating up, with most of the major software vendors touting their own solutions. Most businesses face a similar challenge -- how do you manage the ...

In what has to be characterized as huge win for Microsoft, it announced this morning it had secured a 6-year deal with HP, Inc to run Microsoft Dynamics’ customer relationship management (CRM) and ...