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Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...

Judson Althoff, a 12-year veteran of Microsoft, was just named CEO of its commercial business under a leadership restructuring designed to free up Microsoft CEO Satya Nadella to focus more on the ...

Microsoft's shift to a new transaction platform for buying Azure should offer improved efficiency to channel partners while potentially making it easier to move customers from an Enterprise Agreement ...

Microsoft announced several key changes on Wednesday that primarily focus on its AI and cloud strategies. In a major change in leadership, Microsoft CEO Satya Nadella has appointed Judson Althoff to ...

Microsoft (NASDAQ:MSFT) has rearranged some of its executive leadership so CEO Satya Nadella can focus more on working with his engineering team to develop data centers, systems architecture, AI ...

Microsoft’s Newly Launched Commercial Marketplace Enables Nimble to Scale Globally by Selling Directly and Indirectly Through Microsoft to its Billions of Customers SANTA MONICA, Calif.–(BUSINESS WIRE ...

In brief: Security researchers with Comparitech recently discovered a collection of 250 million Microsoft Customer Service and Support (CSS) records sitting - unsecured - in a database accessible to ...