As a voice manager, you have probably heard the term Quality of Service (QoS) and probably have a good idea that it's a set of technologies whose goal, as far as you're concerned, is protecting voice ...

In the context of IP networks, the phrase “quality of service” (QoS) has a specific meaning, describing the quality of the network with regard to the following: These are all particularly important ...

Recently we talked with Cisco about its three-step approach to implementing appropriate quality of service for voice. We spoke with Craig Cotton, manager of product marketing, and Graham Gudgin, ...

I recently chatted with Bob O’Hara, a founder and director of systems engineering at wireless LAN start-up Airespace (and a Network World “Wireless Wizard”). I wanted to learn how the ...

Voice over IP call quality and reporting gained another helping hand with the recent partnership between Texas Instruments and Network Physics. Developed to deliver optimised end-user experiences for ...