A forthcoming study from Lotis Blue Consulting (LBC) and the National Retail Federation (NRF) shows that health and safety are more important than ever in retaining retail employees. And Aaron ...

He might not be able to work here any longer.” These were the words that made me want to report on injury in the retail industry. I was working as a cashier in a supermarket when a manager commented ...

Add Yahoo as a preferred source to see more of our stories on Google. In recent quarters, retailers have been quick to decry shoplifting and organized crime rings as a hindrance to profit growth. Just ...

Retail Crime is rising up the agenda in the UK, but with more than half of incidents going unreported, we mustn't lose sight ...

As the holidays approach, retailers are gearing up for one of their busiest seasons. In an industry known for long and irregular hours, demanding customer interactions and physical strain, this time ...

In retail, flexibility is important to meet demand, publish schedules well in advance, ensure rotation of peaks on a ...

Canadians reported their workplace was not psychologically safe, while 24% said they experienced burnout “most of the time” ...

Since shoppers have returned to stores after the height of the pandemic, in-person retail sales have increased. But with the uptick in sales, retailers have seen a correlating increase in losses ...

Researchers at QUT have developed a new tool to measure customer aggression within the retail and services sectors. Published in Journal of Retailing and Consumer Services, the study, was the first of ...

With so many shifts in the market, the pressure is on to upskill your workforce. However, there is a balance between getting employees up to speed quickly and effectively while also fostering open ...

While the industry is certainly not unfamiliar with high employee attrition rates, it is a growing problem as half of frontline retail employees are considering leaving their jobs in the next few ...

Stress plays a huge role in the productivity, focus and feelings of employees. Stressed employees can lose the ability to be present and attentive in the workplace, which is a crucial part of ...