Call routing software plays a critical role in managing these interactions by directing incoming calls to the right person or team based on predefined criteria. This not only improves the customer ...

Looking to revolutionize your last-mile operations? Don’t make a move without our comprehensive guide: “Evaluating Routing Software”. In this indispensable ebook, we’ve distilled the wisdom of ...

Lexington, Kentucky, Jan. 13, 2022 (GLOBE NEWSWIRE) -- Rubicon Technologies, LLC ("Rubicon" or the "Company"), an innovative software leader that provides smart waste and recycling solutions for ...

In a sign that the market for logistics and transportation tech isn’t cooling (economic downturn be damned), HyperTrack, a startup offering APIs for freight order planning, assignment and tracking, ...

When James Cox, the former leader of Uber’s ride-share product, Uber Pool, left that company in 2019, the Silicon Valley giant had abandoned its autonomous vehicle development and sold off the ...

A recycling operation’s investment in routing software typically will return 5 percent to 15 percent in added route miles, optimize the number of stops and reduce annual overtime hours by 3 percent to ...