STORY. WE’LL BRING YOU MORE UPDATES AS IT DEVELOPS. ALL RIGHT. IT’S BEEN A HOT AND EXPENSIVE SUMMER FOR ELECTRICITY CUSTOMERS ACROSS MASSACHUSETTS, AS MANY HAVE FACED SURGING BILLS THANKS TO THE HOT ...

Smart meters provide detailed information so a customer can make choices about how and when to use energy and save money, according to Con Edison.

Consumers facing delays or faults with their smart meter could find it easier to claim compensation as Ofgem lays out new rules to improve standards. Millions of customers may be able to get ...

NYSEG and RG&E are installing the latest in energy use technology − smart meters − across their wide customer base that includes more than 1 million electric hook-ups and 500,000 natural gas services.

While admitting that a software compatibility issue has resulted in instances of overbilling and underbilling, city and Texarkana Water Utilities officials insist that new water meters are functioning ...