When you lock your Social Security number, a company looking to verify your SSN won't be able to verify your identity, ...

Wait times for people calling the Social Security Administration (SSA) have reportedly skyrocketed in the first few months of President Donald Trump's second term. That's according to a Thursday ...

Bisignano spoke about the agency's "enhanced workflows" even as the SSA faces staff reductions under the Trump administration ...

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...

While Social Security appears to still be working well — superficially — under the surface the agency is suffering through a ...

As of Monday, Sept. 22, the East Bronx Social Security office has reopened at 1380 Parker St. Local telephone services will ...

Since Trump took office, the SSA has touted its improved wait times for beneficiaries, following several technology updates.

Members of Congress and advocates say the Social Security Administration is providing the public with misleading information about how long it will take to resolve their problems. Over the last ...

Your monthly Social Security payment hasn’t arrived on time. You call Social Security’s 1-800 number, and a chatbot answers. The bot provides no helpful information. You repeatedly ask to be connected ...

Members of Congress and advocates say the Social Security Administration is providing the public with misleading information about how long it will take to resolve their problems. Over the last ...

The government is planning to phase out paper checks for most consumers receiving Social Security benefits and other federal ...