Businesses in California and across the country are searching for better ways to communicate with customers without being ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. We know that modern businesses must embrace an omnichannel approach to succeed. Gone are the ...

The last year has seen a lot of tech advancements. Fueled by the rapid evolution of artificial intelligence, 2024 has been a year for innovation across the tech landscape. Unfortunately, innovation is ...

"It just sounds kind of...rude," my co-producer said to me. She was referring to my latest email draft, which I was ready to send to a store we were coordinating with for an upcoming event. I was ...

If you are searching for ways to improve your website visitor engagement it might be worth your while investigating how to integrate an AI voice agent. Imagine visiting a website and being greeted not ...

Having worked with over 40 brands, her voice can be recognized while checking out at the grocery store or waiting to be connected to a representative Tereza Shkurtaj is a writer-reporter at PEOPLE.

Carly Quellman, aka Carly Que, is a multimedia strategist and storyteller at the intersection of technology and the humanities, investigating how perspective can enhance, rather than overstimulate, ...