Windows meant well, which is usually how my network problems begin.

You’re connected to wifi, and no matter what website you visit and how many apps you open, nothing works. You try to figure out what’s going on and find that your Wi-Fi icon has an exclamation mark, ...

Trisha Jandoc is a writer at CNET, covering broadband, emerging technology, digital equity, and consumer reviews. Originally from the Philippines and based in New York City, she holds a bachelor's ...