It happens to everyone at some point. You're doing something on your computer, whether it's an important project, some aimless browsing, or trying to beat your high score on Solitaire, and without ...

LookInMyPC is also a great tool for diagnosing computer issues, especially if you're troubleshooting an unfamiliar computer.

If you plug the computer back in and still have no luck, it's time to start troubleshooting the different stages of the journey between the wall and the computer: Start with the surge protector.

This story “ Computer troubleshooting vs. finding a quick solution,” was originally published at InfoWorld.com. Read more crazy-but-true stories in the anonymous Off the Record blog at ...