Let’s be honest: most government messaging doesn’t speak to people. It informs. It explains. It complies. But it rarely connects. That’s not because public servants don’t care. It’s because we’ve been ...

Our work across Asia and the Pacific (as well as Pia’s earlier work around the world) has demonstrated that “digital transformation” in the public sector is often an ambiguous term, meaning different ...

Around one in three women worldwide experiences physical or sexual violence in their lifetimes. This stark statistic is powerful. It demonstrates the scale of the problem and the urgency of ...

We work with government departments, corporations, foundations, and academic institutions to upskill the world’s largest workforce, supporting public servants to be effective and efficient in the 21st ...

For many people, job applications are a necessary evil. They’re an essential step on the road of career progression, and we have to tackle them whether we want to or not. But what if you could see ...

Scroll down to see the video recording. (The recording will be posted a few days after the workshop.) The Writing Effectively in Government Community is a community of practice where you can share ...

Apolitical is a private community for public servants and policymakers. Learn more. Picture this: you have a brilliant policy idea. You know it has a great chance of succeeding, but without buy-in ...

Consider the origins of gender mainstreaming, the debate within the space and what gender means to you Learn from other public servants who’ve used gender mainstreaming to rethink their approach to ...

Over the last decade, I’ve been helping local governments tell better stories when it comes to their sustainability work. We know that human stories resonate. And we know that they build trust with ...

I thought it needed a new approach so I developed (with UofT) a program called OPS Brainworks. Here is the 75 second pitch https://www.youtube.com/watch?v=EBeetwp9fNU. The complete walkthrough is here ...

I would argue that there is no broken system or organization. There are only broken people. Systems and organizations are broken because of broken people. Give a good system and organization to broken ...

This article is written by Jennifer Guay. Innovation labs may be everywhere, but few can claim to have had a lasting effect on a whole public service. Denmark’s MindLab was different. From its LabRats ...