Car Gate AI scanner failed to flag pre-existing damage on a rental vehicle. Its mistake led a Sixt customer to be charged ...

A large family faced a bait and switch scam with their Vrbo vacation rental in London. Here's what Consumer Rescue's ...

Could you fall for a fake job scam? If you’re like Sam Erin, you probably answered, “no!” She’s a college-educated young adult who was sure she knew how to spot a con game. That is until a phony ...

A Delta Air Lines passenger believed she could fly to China with an expired passport, but was denied boarding. She says Delta made a mistake rejecting her documents and should have allowed her to take ...

Joanne May and her extended family got a terrible surprise when they arrived in London. The luxurious eight-bedroom, six-bathroom Vrbo vacation rental May reserved for the group of 15 was suddenly ...

At times, readers and even search engines have mistakenly described Consumer Rescue as a nonprofit. Because we help people at no cost, it’s an understandable assumption — but it’s not correct. I have ...

What if you sent $500 to the wrong person by mistake using Zelle — and that stranger refused to give back your money? That’s the shocking situation in which Rossin Asilo recently found herself. Using ...

On their recent Alaskan adventure, a Tennessee couple spent $1,850 on an engraved fossilized mammoth tusk to commemorate the trip. But by the time United Parcel Service delivered the delicate artwork ...

Heather Steele just landed on the Do Not Rent list of her favorite car rental company — Hertz. She says she’s been a great customer of Hertz for many years, and the banishment has her flabbergasted.

Christian F. made a critical but common error while booking a round-trip business-class flight to Paris for his wife. After asking Google for United Airlines customer ...

For years, legions of Vantage Deluxe World Travel customers eagerly purchased their trip insurance directly from the luxury tour operator. They loved the ease and convenience of having a one-stop shop ...