At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

At an Indian startup office, developers are fine-tuning artificial-intelligence chatbots that talk and message like humans.

Metro Atlanta’s biggest 911 dispatch centers are spending millions to switch their networks from copper wire to digital, ...

Dr. Joel Billings and Blake Richardson looked at the impact of alerting systems on firefighters health and wellness during ...

Metro Atlanta's biggest 911 centers are spending millions to modernize their networks, enabling faster answer and response times after complaints in some jurisdictions.

AI can support sales teams by streamlining lead qualification, personalizing outreach at scale, forecasting demand with ...

If you receive a call from an unknown caller or a business you don’t recognize, let the call go to your voicemail. If the ...

The Berkeley County Library System (BCLS) is partnering with the South Carolina Aeronautical Training Center (SCATC) at Trident Technical College to host a pair of fall workshops that introduce local ...

The pace of digital innovation in healthcare is rapidly accelerating, and, for the team at Elevance Health, a simple mantra ...

As a bystander watching Dr. Shankar Raman work, you might think he’s playing a video game. Each hand is on a controller. He’s ...

Well-designed IVRs resolve issues, reduce cost and leave customers with a positive impression. Poorly designed ones create ...

The Overland Park Police Department will open a state-of-the-art real time crime center equipped with advanced surveillance ...