The Waters of Plymouth senior facility says the phone line was accidentally cut last Thursday, and CenturyLink has still not ...

Luxury department store Harrods has been contacted by hackers after data relating to 430,000 customer records was stolen in an IT breach. Harrods said it would not engage with the "threat actor" and ...

For the last month, Peacock has been dominated by The Mummy, the blockbuster 1999 film starring Brendan Fraser and Rachel Weisz. This is good on one hand, because the movie is amazing and everyone ...

Nichole Schroepfer is playing a waiting game. The Shoreview resident says she was a loyal CenturyLink customer for two decades, but not anymore. “In a nutshell, we were getting billed, overbilled ...

NEW YORK, NEW YORK - AUGUST 11: A view of people walking by the Google logo on the building exterior of 111 Eighth Avenue on August 11, 2025 in New York City. (Photo by Craig T Fruchtman/Getty Images) ...

There’s a new AI twist on a travel scam that has fooled people for years. Here’s what you need to know. Alex Rivlin was tackling a last-minute task for his European vacation. That’s how he got snagged ...

Figuring out how to get support as a customer can be challenging. But with Chime — a fintech company that offers banking services purely online — contacting customer service is straightforward.

Michelle Plombon’s landline in St. Paul has gone silent since last November, the day before Thanksgiving. Nearly three months and counting. “There’s my phone, deader than a doornail,” she explains.

We’re using Microsoft Azure to improve our customer support network performance and capabilities. This story reflects updated guidance from Microsoft Digital—it was first published in July 2024.

Corrections & Clarifications: An earlier version of this story misclassified Chewy.com The company is an online shop. Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand ...