Samsung has opened a new call center in Mauldin, South Carolina, employing 150 people and providing faster customer service, ...
The 14,000-square-foot facility at 701 Brookfield Parkway, near Woodruff Road and Interstate 385, serves as a brand new hub ...
In a scathing new report released Tuesday, the auditor general found Canada Revenue Agency contact centres are repeatedly ...
The global Amazon Web Services outage could affect tri-state travelers in a big way. Amtrak announced its services have been ...
Moyers, El Paso MattersOctober 15, 2025 Technology giant Meta Platforms is investing $1.5 billion to build a data center that ...
At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...
LimeChat competes with other AI companies like Haptik, which was acquired by Reliance Industries in 2019. Haptik’s AI agents ...
Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing ...
In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...
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Day care owner faces 27 charges after 4-month-old baby died face down on a Boppy pillow at her facility
An Alabama woman who owns the day care center where a baby girl died after being put face down for a nap faces nearly 30 felony charges. Angelene Chamblee, 49, is the owner of the Tiny Tigers day care ...
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