What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in ...
M1 Finance and Wealthfront are two top digital wealth management platforms, but they offer very different services when it ...
Salesforce CEO Marc Benioff was upset. Last fall, one of his technical teams told large Salesforce customers that using ...
While it’s still the early days, voice AI is one area where artificial intelligence promises cost savings and service ...
The only training they provided was asking questions. They’d stick you with a customer and make you guess how to process the ...
Standardized, reproducible testing is a vital aspect of PCMag.com's reviews. Here's how we evaluate every web hosting service ...
Operators of the Murtala Muhammed Airport Terminal Two, MMA2, Bi-Courtney Aviation Services Limited, have restated commitment to customer service, urging the public to reach out should the need arise.
The Social Security Administration’s acting inspector general has opened a review of the agency’s call center wait times and its ability to deliver services to Americans. The investigation was ...
A court petition challenging the decision to give a contract to a retired engineer in the Ministry of Water and Environment has raised questions over adherence to civil service rules and government ...
Mystery Shop finalist says customers like to shop at convenience stores where they’re well known, treated well ...
Fintech Smarsh announced today it has deployed Salesforce’s Agentforce platform to power AI agents for customer support. Smarsh is no stranger to agentic AI. The company specializes in providing ...