From pressing zero to staying silent, Lifehacker outlines clever tactics anyone can use to bypass auto-menus and reach an ...

F.A. Peabody Insurance is proud to announce that Shelby Stanhope, customer service agent for personal lines in the company’s Houlton ...

The Customer Care team at United Bank has been named Service Team of the Year in the National Customer Service Association ...

A Target representative about the 'rule' gaining viral attention on social media is normal customer service training.

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

CEO Christopher Nassetta said solving a problem for a guest makes them more loyal to a brand than perfect service.

Schnackenberg placed an order Sept. 21 for seven shirts, a hoodie, a sweater vest and a pair of shoes for $65.18 — $59.25 for ...

We have the ability to create shapes and designs that glass will not normally take,” the company promises on its website.

The Special Olympics ambassadors who work part-time as customer service representatives for United at Denver International ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, ...

N.B. Power says it will be more lenient with some customers who are falling behind on their bills in order to avoid cutting ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...