CEO Christopher Nassetta said solving a problem for a guest makes them more loyal to a brand than perfect service.
This is an opinion certainly shared by Lynn from Missouri, a 31-year-old hairstylist who, as Newsweek reports (3), told Caleb ...
The Coates Expert Profile series highlights the people and knowledge that power Coates’ end-to-end project solutions across ...
Tampa Free Press on MSN
Customer Rage Hits Historic Peak As Service Quality Plummets
It has never been easier to buy a product in America, yet, according to new data, it has arguably never been harder to get ...
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