IRS fell short of its hiring goals because of the government shutdown and a new requirement for IRS and Treasury Department ...

In her new report to Congress, National Taxpayer Advocate Erin Collins outlined the 10 biggest challenges taxpayers now face when dealing with the tax agency.

Staffing losses, backlogs of unprocessed tax returns, and tech delays leave the agency entering filing season under strained ...

National Taxpayer Advocate Erin Collins warned in her annual report to Congress this tax season is likely to bring bigger ...

Some taxpayers could see "greater challenges" during the 2026 filing season, according to the national taxpayer advocate.

The 2026 tax season is kicking off, and a watchdog warns that taxpayers are in for a tough time due to Trump's steep cuts ...

Separate reports from two federal oversight bodies warn that the IRS may struggle to maintain service levels between now and ...

The IRS's ability to stay open during a shutdown depends on funding. How will filings and refunds be impacted?

A group of Senate Democrats and the Treasury Inspector General for Tax Administration are raising questions about the impact ...

An IRS watchdog told Congress last year that the discarded metric is “misleading,” and "does not accurately reflect the experience of most taxpayers who call." ...

The Internal Revenue Service posted a fact sheet about its move away from paper checks to electronic payments for taxes and ...

Each year, Americans spend an average of $240 to prepare and file their tax returns, according to the IRS Taxpayer Advocate Service. And the process is so complicated that about a million taxpayers ...