Travelers looking to maximize satisfaction should pay attention to the latest J.D. Power study. Southwest leads economy class ...

When I booked an international JetBlue flight in basic economy, I was upgraded to an EvenMore premium economy seat with extra ...

United Airlines will debut an international premium experience in 2026 that includes comfy suites, caviar service, and luxe ...

As the airline prepares to phase out First Class, American has been somewhat less clear about its plans for these front seats. When it first announced its new aircraft interior over a year ago, it ...

JetBlue and Delta have invested tens of millions of dollars training staff to be friendly and interactive, while Southwest ...

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy and basic economy class.

Travelers may be flying less, but they’re happier when they do, according to a new survey. Can you guess the top-rated ...

Southwest, JetBlue, and Delta went head-to-head in a new passenger survey ranking the best North American airlines across each cabin class—here are the results.

The award highlights the success of JetBlue’s Mint® premium experience, which has reshaped what travelers expect from business-class flying ... ranked No. 2 in both economy and premium economy ...