Yvonne Shields' husband Colin Shields booked his flights to Venice, Italy , last year and was meant to fly out in September ...

Colin was tetraplegic after he had an accident 14 years ago and needed two essential carers to accompany him on the flight, ...

A female passenger broke down and dropped to her knees after being denied boarding her flight because of excess luggage. The ...

Yvonne Shields said she was left in tears after a Ryanair customer service agent incorrectly informed her that she couldn't ...

An airline passenger was left in tears after being stopped at the gate due to the size of her carry-on luggage. It's a fear ...

A woman was reduced to tears on the tarmac at Sofia Airport in Bulgaria when baggage handlers informed her that her carry-on ...

Jet2, Ryanair, TUI, Easyjet and Wizz Air passengers have been told the excitement of booking a dream holiday can quickly turn ...

But when Colin tragically died due to brain bleed in April 2025, Yvonne contacted Ryanair customer support to notify them and ...

A grieving widow was reduced to tears after Ryanair demanded that her dead husband personally request a refund for his flight ...

If you're packing prescription medication for your next holiday, there's an extra step you might need to take to ensure you ...

The summer holidays are officially here, and families across the nation are preparing to jet off - but people need to know ...