New federal rules ensure passengers are entitled to refunds, meals, and even hotel stays when flights are canceled or ...

This past Tuesday, passengers aboard Alaska Airlines flight 825 departed Seattle-Tacoma International Airport (SEA), also ...

Alaska Airlines is canceling more than a dozen flights a day as tariffs hinder its ability to accept delivery of new aircraft ...

Is an aircraft switch enough cause to ask for a full flight refund? Stephanie Szigetvari wants to know -- and the answer ...

What happens when you use Alaska Airlines miles to buy tickets for an Aer Lingus flight but Iberia Airlines denies you entry ...