Sherry Fadely is turned away at the gate when she tries to board her flight in Madrid. Can she get compensation for being ...

In the U.S., airlines must follow the Department of Transportation’s rules for denied boarding compensation. These rules are ...

Q: I was flying home from Madrid to Seattle on Aer Lingus, booked through Alaska Airlines using miles. But the airline denied ...

Horizon Airlines, the regional airline owned by Alaska Air, saw an additional 46 delays and four cancellations. The problems came at the start of the company’s Cyber Monday flight sale ...

New federal rules ensure passengers are entitled to refunds, meals, and even hotel stays when flights are canceled or ...

Business is back to normal for Alaska Airlines after the airline experienced an information technology (IT) issue on Monday that disrupted bookings and delayed flights at Seattle-Tacoma ...

An Alaska Airlines plane at Seattle-Tacoma International ... “Earlier this evening we experienced an IT issue that caused significant disruption to our operation — including delayed flights ...

So we checked in with Alaska Airlines. The airline reviewed your case and agreed to refund the miles for the unused portion of your ticket and pay you an additional $3,244 to cover the cost of ...

So we checked in with Alaska Airlines. The airline reviewed your case and agreed to refund the miles for the ... that helps consumers solve their problems. Email him at [email protected] or ...