The Philippine Business Process Outsourcing (BPO) sector stands as a towering achievement and an undeniable cornerstone of ...

A LEGISLATOR on Monday filed a resolution urging the Department of Trade and Industry (DTI) and the Department of Foreign Affairs (DFA) to take immediate diplomatic and trade action in response to the ...

A CEBU legislator filed a resolution on Monday urging the government to initiate talks with the US over plans to bring the call-center industry back from overseas. The Trade and Foreign Affairs ...

The lesson from global layoffs is that technology waits for no one. The firms cutting jobs aren’t collapsing; they’re evolving. If we want our workers to stay employable, we must evolve, too.

IN the evolving business landscape in the Philippines, talent acquisition and retention have become critical challenges for organizations. The ability to attract and retain top talent is no longer ...

Exports in the digital economy and offshoring sector reached MAD 13.4 billion by the end of June 2025, up 3.5% compared to the same period in 2024, according to data from the Office des Changes, ...

Eviden revenue was €356 million in Q3 2025, up +77.1% organically compared to Q3 2024. This strong performance was mainly driven by the c.€200 million contribution from the Jupiter contract, partially ...

How does change management and a strategic pause lead to better outcomes for contact centers? Learn about readiness, results ...