The Philippine Business Process Outsourcing (BPO) sector stands as a towering achievement and an undeniable cornerstone of ...

A LEGISLATOR on Monday filed a resolution urging the Department of Trade and Industry (DTI) and the Department of Foreign Affairs (DFA) to take immediate diplomatic and trade action in response to the ...

A CEBU legislator filed a resolution on Monday urging the government to initiate talks with the US over plans to bring the call-center industry back from overseas. The Trade and Foreign Affairs ...

Nearly 2 million Filipinos’ jobs are on the line, with the BPO sector under siege from US protectionism and the rise of AI.

Maximize customer loyalty by learning how strong contact center leadership defines the CX vision, empowers agents, and ...

Explore how India's AI voice agents are reshaping global business with faster, cost-effective, and human-like customer ...

Collaboration among stakeholders from the Information Technology-Business Process Management (IT-BPM) sector, education, and the government backs the continued leadership of the Philippines in the ...

Athena Security, a leader in AI-powered physical security and compliance technology, has announced the launch of its Cell Phone, transmitting device, and Smart Glasses Detection System — a solution ...

Bengaluru: The Bengaluru city police have busted a `digital arrest' scam run through a call center, targeting US and Canada ...

AVENTURA, FL, UNITED STATES, October 14, 2025 /EINPresswire.com/ -- Roofs In A Box, a provider of virtual staffing and marketing services specialized for the exterior restoration industry, today ...