The post Call Center Employee Only Has Part Of Her Vacation Time Approved, So She Talks To Her Manager And Finds A Way To ...

Discover how Austin 3-1-1 helps residents report issues, request city services and access local resources through one easy call, app or online portal.

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

New ICE recruits could take home up to $50,000 if they sign up to work at the agency's tip line facility in Williston, which ...

Business process management employs 1.65 million workers in call centres, payroll, and data handling in India. Hiring has ...

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

Manufacturers in the U.S. are cutting thousands of jobs even as President Trump pushes economic policies that he says will revitalize the industry. Employers shed 12,000 manufacturing jobs in August, ...

This is read by an automated voice. Please report any issues or inconsistencies here. AI coding assistants dubbed “vibe-coding” tools are transforming software development, letting programmers focus ...

One of the hottest markets in the artificial intelligence industry is selling chatbots that write computer code. Some call it “vibe-coding” because it encourages an AI coding assistant to do the grunt ...

BENTONVILLE, Ark.—Walmart WMT0.07%increase; green up pointing triangle executives aren’t sugarcoating the message: Artificial intelligence will wipe out some jobs and reshape its workforce. Now the ...

Taylor O’Neal, a leader in organizing the union for MAC employees, says a key goal is to increase average pay from about $18 an hour to $25 an hour. (IBJ photo/Chad Williams) The Mayor’s Action Center ...