For over two decades, Pharmaceutical Strategies Group ("PSG") has provided independent, research-driven insights into ...

Although it’s the coach’s job to provide guidance to their clients during coaching engagements, the relationship between a coach and a client can be mutually beneficial in that regard. Clients often ...

Imagine stepping off your plane and feeling … relieved. The sense that things are flowing, people are helpful, and even the ...

All In Solutions Counseling Center in Boynton Beach released a 2024 Client Satisfaction Report. The report, available at the ...

Shopify reports that customer feedback drives business success by guiding product development, evolving marketing strategies, ...

With client service being top of mind for most law firms, it begs the question: how well do attorneys really understand their client relationships? Key relationship partners should have an in-depth ...

Rates of burnout — a feeling of overwhelm and constant stress that if left unchecked may cause employees to seek another job — have risen in the past year. A 2021 survey by Indeed found that 52% of ...

In a recent Law.com Trendspotter column, we wrote that, while law firms live and die by the quality of their client service, a troubling number of them appear to be actively avoiding seeking feedback ...

Travelers were largely satisfied by their ground experience overall this year. Here's how these top Florida airports ranked.

“PHL turned 85 this year, and admittedly in some places, we look our age,” said Atif Saeed, CEO of the city’s department of ...