Meet the AI chatbots replacing India's call centre workers

At an Indian startup office, developers are fine-tuning artificial-intelligence chatbots that talk and message like humans.

Artificial intelligence chatbots replacing India’s call-centre workers

Cheap labour and English proficiency helped make India the world’s back office, sometimes at the expense of workers elsewhere ...
Deccan Chronicle

Cyber Cops Warn of Rising Card Frauds

Hyderabad: In a fresh alert against cybercriminals, the city cyber crime unit (CCCU) on Saturday warned citizens about a ...
Arab Times

The chatbot invasion: How AI is replacing India’s call-center workers

LimeChat competes with other AI companies like Haptik, which was acquired by Reliance Industries in 2019. Haptik’s AI agents ...

The Hidden Cost Of Poor IVR Design

Well-designed IVRs resolve issues, reduce cost and leave customers with a positive impression. Poorly designed ones create ...

Winter heating bills forecasted to increase compared to last year

MERRILLVILLE — Northern Indiana Public Service Company LLC (NIPSCO) said Thursday that natural gas residential customers can expect an increase in their winter heating bills this season compared to ...

For Australian super members, advice is just as valuable as returns

Australians want more from their superannuation funds than just strong investment returns; they also seek valuable advice to ...
WNEM on MSN

Consumers Energy connects customers to programs that offset bills ahead of winter season

Winter is right around the corner in Michigan, and Consumers Energy is ready to assist customers who may need extra help ...