In scathing report, AG finds CRA call centres are slow to answer and often inaccurate

In a scathing new report released Tuesday, the auditor general found Canada Revenue Agency contact centres are repeatedly ...

Winter heating bills forecasted to increase compared to last year

MERRILLVILLE — Northern Indiana Public Service Company LLC (NIPSCO) said Thursday that natural gas residential customers can expect an increase in their winter heating bills this season compared to ...

How My Dishwasher Hunt at Lowe’s Became a Master Class in Missed Moments

Here is how a simple trip to buy a dishwasher turned into a 90-minute reminder that customer service is dying from indifference.
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Meta to build $1.5 billion data center in Northeast El Paso

Moyers, El Paso MattersOctober 15, 2025 Technology giant Meta Platforms is investing $1.5 billion to build a data center that ...

Meet the AI chatbots replacing India's call-center workers

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...