VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS Digital, the global technology division of TELUS Corporation (TSX: T, NYSE: TU) specializing in digital customer experiences (CX) and future-focused ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

Terrytown residents can now apply for one-time grants of up to $8,500 to help give their home a facelift. Applications for The Terrytown Façade Improvement Program are open until the end of the month ...

The office was created in 2015 to gather feedback from veterans and their families that would help VA improve its services, although it was never formally established within the department. Veterans ...

Telecommunications giant Verizon is announcing a new suite of customer service experiences for consumers of its phone and internet offerings. Among other enhancements, Verizon customers now have ...

The Gazette offers audio versions of articles using Instaread. Some words may be mispronounced. DES MOINES — The state’s five-year plan for transportation infrastructure features billions of dollars ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...

Nearly two-thirds (64%) of home improvement retailer shoppers say they would definitely shop at their store again, an increase of 9 percentage points from 2024, according to the J.D. Power 2025 U.S.

A compelling loyalty and rewards program can be a significant differentiator in the competitive financial services landscape. These programs can improve customer retention at neobanks, add more value ...