What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in ...

The Jamestown Board of Public Utilities Water Division announces dates for fall water main flushing. Pre-flushing in Falconer will start at 1 p.m. Friday, Oct. 3, in the areas of Aldren, Mapleshade, ...

Sobot, an innovative AI customer contact solution provider, has released the latest testing results of its updated Sobot AI.

Here's how organizations can use AI to reduce friction, personalize engagement, and proactively support customers—while keeping the human touch that builds loyalty.

At AT&T, we’ve learned that customer obsession is the North Star guiding every decision, every innovation, every interaction.

While it’s still the early days, voice AI is one area where artificial intelligence promises cost savings and service ...

Mystery Shop finalist says customers like to shop at convenience stores where they’re well known, treated well ...

Hyundai issued a recall for nearly 600,000 vehicles in the US, including the popular Palisade SUV and several IONIQ ...

Even in this narrow view, AI can still boost engagement for high-potential employees. For example, if your best salesperson ...

At the Service Trade Fair held in Beijing on September 12, 2025, Qunar Travel was awarded the "Digital Intelligence Influence" Pioneer Case for its innovative AI customer service ticket assistant, ...

Apollo.io reports on outbound prospecting strategies, emphasizing targeted outreach, lead qualification, and data-driven ...