IT service management, or ITSM, is a term "that refers to implementing, managing and delivering quality services in the best possible way to meet the need of [and add] value to a business." To better ...

The role of IT service management (ITSM) in ensuring the smooth functioning and continuity of business operations has become clearer than ever. There’s increasing evidence that well-managed ITSM ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

IT service management (ITSM) is simply how information technology (IT) teams manage all the processes and activities required to design, build, deliver, and support IT services—it encompasses the ...

Many organizations follow devops principles and want to transform into devops cultures. Some of the key practices include version control, continuous integration and delivery (CI/CD), infrastructure ...

As the IT Service Management landscape continues to grow, Atlassian’s latest move aims to bring IT operations and development teams closer together. Doubling down on its IT Service Management (ITSM) ...