When I booked an international JetBlue flight in basic economy, I was upgraded to an EvenMore premium economy seat with extra ...

Travelers looking to maximize satisfaction should pay attention to the latest J.D. Power study. Southwest leads economy class ...

JetBlue set out to make the economy class experience better. It eventually introduced a premium cabin, but economy is still the airline’s core product. Every seat has more legroom than ...

United Airlines will debut an international premium experience in 2026 that includes comfy suites, caviar service, and luxe ...

JetBlue and Delta have invested tens of millions of dollars training staff to be friendly and interactive, while Southwest ...

Despite a decrease in customer confidence, airlines have seen an improvement in customer satisfaction, with JetBlue Airways taking the top spot in first/business class, Delta Air Lines in premium ...

JetBlue ranked highest for business/first class satisfaction, while Southwest led in economy for the fourth ... and will likely affect passenger experience in the coming weeks and months.

The award highlights the success of JetBlue’s Mint® premium experience, which has reshaped what travelers expect from business-class flying ... ranked No. 2 in both economy and premium economy ...

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...

“But it’s clear that market dynamics are changing and will likely affect passenger experience ... 2025. JetBlue topped the chart in customer satisfaction for its business/first class cabins, and was ...